Version: 2.4
Effective: 1 January 2026
Applicable to: zbajbet.best
Currently in effect
This privacy policy applies to all members who use the zbajbet.best website and its related services. Reading this policy will tell you what information we hold, why we hold it, and how securely it is stored. We have kept the language as straightforward as possible — the goal is clarity, not legal complexity.
1What Data We Collect
The data zbajbet collects about you falls into two categories — what you provide directly, and what is collected automatically while you use the site.
What you provide directly:
- Name, date of birth, gender
- Email address and mobile number
- Residential address
- Identity verification documents (National ID, passport)
- Payment method details (bKash, Nagad, Rocket number)
- Messages you send when contacting customer support
Automatically collected:
- IP address and device type
- Browser type and operating system
- Time spent on site and pages visited
- Game history and betting logs
- Transaction history
- Cookie & Local Storage Data
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Important: zbajbet never stores your full payment card number or bank account details. All payment processing is handled through secure third-party payment gateways.
2How We Collect Information
Zbajbet collects information in several ways — directly from you, through technical means, and occasionally from legitimate third parties.
- Registration form: Details you provide when opening an account.
- KYC process: Documents submitted during identity verification.
- Usage history: Data logged automatically while you use the site.
- Cookies & Tracking: For website functionality and analytics.
- Payment Provider: Information required for transaction verification.
- Fraud Prevention Service: From authorized third parties for security verification purposes.
3Why we use your information
Zbajbet uses your information only for specific, legitimate purposes. Each purpose is clearly outlined in the list below.
| Data type |
Purpose of Use |
Retention period |
| Name and contact details |
Account management and support |
5 years after account closure |
| Identity Documents (KYC) |
Legal compliance, fraud prevention |
5 years (as required by law) |
| Transaction history |
Compliance with anti-money laundering regulations |
7 years |
| Game & Betting Logs |
Dispute resolution and fraud detection |
3 years |
| Browsing Behaviour |
Site improvement and personalised experience |
12 months |
| Marketing Preferences |
Sending offers and promotions (with your consent) |
Until consent is withdrawn |
4Who Your Data Is Shared With
Zbajbet does not sell your data. However, limited information may be shared with trusted third parties where necessary to deliver our services.
- Payment providers (bKash, Nagad, Rocket): Information required to process a transaction is used solely for that transaction.
- Game Software Providers: Anonymous session IDs for managing game sessions — no personal information involved.
- KYC Verification Service: Certified partner for identity document verification — bound by a confidentiality agreement.
- Fraud Prevention Service: Technology partners used to detect suspicious activity.
- Legal authorities: Information required by government authorities under Bangladeshi law.
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Important: Beyond the cases listed above, zbajbet never sells or transfers your information to any company, advertiser, or individual. This is a core commitment we stand by.
5Cookies & tracking technologies
Zbajbet.best uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored on your device.
Essential cookies
Login sessions, security, and core site functionality
Mandatory
Performance Cookies
Site speed and error analysis — anonymous data
Optional
Functionality Cookies
Remembering language preference, dark mode, and odds format
Optional
Analytics Cookies
Which pages are used most, for site improvement
Optional
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the site to stop working properly.
6Technical Data Security Measures
Zbajbet protects your data with multiple layers of security. If one layer is compromised, the others continue to keep your information safe.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
- Password Hashing: Your password is never stored in plain text — only its hashed value is kept.
- Two-Factor Authentication (2FA): An optional but strongly recommended additional layer of protection.
- Firewall & DDoS Protection: Protection against unauthorized access and cyberattacks.
- Real-time monitoring: Suspicious logins or transactions are flagged instantly.
- Data Backup: Regular encrypted backups stored on secure servers.
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In the event of a data breach, we will notify affected members within 72 hours and take immediate action. To date, zbajbet has not experienced any major data breach.
7How long your data is retained
Zbajbet does not retain data longer than necessary. Retention periods are determined by two main factors — the need to provide the service and legal obligations.
- Active account data: retained for as long as your account remains active.
- Basic information for closed accounts: 5 years from the date of closure.
- Financial transaction records: 7 years (in accordance with Bangladeshi banking regulations).
- KYC documents: 5 years (in accordance with anti-money laundering laws).
- Customer support messages: 3 years.
- Marketing preferences: retained until consent is withdrawn.
Once the designated retention period expires, data is securely deleted or anonymized.
8Your data rights
Zbajbet takes your data rights seriously. All members are entitled to the rights listed below.
1
Right to Access
Contact support to request a report of the information we hold about you. A report will be sent within 30 days.
2
Right to correction
Contact support to correct any inaccurate or outdated information. With the right documentation, updates are made promptly.
3
Right to Erasure
After closing your account, you can request deletion of your data. Some information may be retained for legal compliance purposes.
4
Right to restrict processing
You can request that your data not be used for specific purposes — such as marketing.
5
Right to Data Portability
You can request a copy of your account data in a machine-readable format.
6
Right to object
You may object to any use of your data. zbajbet will not dismiss such objections without reasonable grounds.
To exercise these rights support@zbajbet.bestSend us an email or reach out via live chat. We typically respond within 7 business days.
9Protection of Minors' Data
Zbajbet strictly prohibits providing services to anyone under 18. We do not knowingly collect data from minors.
- Date of birth is verified at the time of registration.
- Proof of age is required at the time of withdrawal.
- If any minor's data is collected by mistake, the account will be closed and the data permanently deleted.
- Parents can contact our support team regarding their child's account.
10Privacy Policy Updates
Zbajbet may update this privacy policy from time to time. For significant changes, members will be notified in advance by email or through a notice on the site.
Continued use of the site after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
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The date of the most recent update is always shown at the top of this page. We encourage you to check it periodically.